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Monday, August 3, 2009

Visitor delayed calling

The current procedure dealing with visitors in cars are like this:

When visitors in cars come to visit residents of Grandview Way, they have to stop at the gatehouse, tell the security guard which building and unit number they are visiting. The security guard then has to call the unit to get confirmation that they are expecting the visitors. Once confirmed, the gate-arm is open to let the car pass through to visitor parking.

Sometimes no-one in the unit answers the phone. This could happen for a number of reasons. Perhaps the visitors show up a bit early, and the resident is running some errands nearby but not at home. It could also be that the resident is not expecting visitors but the visitors just show up. The visitors may ask the security guard to try some other phone number (such as a cell phone number). This delays the processing, and if more visitor cars arrive, the cars could queue up and spill onto Doris Avenue, and you probably have seen such a situation.

As you may know, Doris Avenue is currently being extended from Byng Avenue to Finch Avenue as a bypass route for Yonge Street traffic. The construction is scheduled to complete before the end of this year. Then the traffic will be expected to be heavier than now. If visitor cars queue up and spill onto Doris Avenue, traffic would be messy and even dangerous.

The Shared Facilities Committee has decided to implement a new “delayed calling” procedure on a trial basis:

During rush hours (4pm to 7pm, Mondays to Fridays, holidays excepted), visitors cars after giving the building and unit number they are visiting, will be let through to the visitor parking so as not to clog up the entrance. As soon as when it is less busy, the security guard will then call the unit to confirm that their visitors are legits.

This new “delayed calling” procedure has already been in effect since July on a trial basis until September this year when it will be reviewed. A notice is supposed to have been put up to inform residents the change of new procedure.



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